Payment Policy

Effective Date: December 31, 2024

At PixelFlex Hato, we aim to provide a smooth, secure, and convenient shopping experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and important details related to payments for orders placed on https://pixelflexhato.net/.

1. Accepted Payment Methods

We accept the following payment methods for online orders:

      • Credit and Debit Cards:

        • Visa
        • MasterCard
        • American Express
        • Discover

      • PayPal:
        We accept PayPal as a secure method of payment. You can log into your PayPal account to complete your purchase.

      • Other Payment Methods:
        Additional payment methods may be available at checkout depending on your location and our payment processor’s options. If a new payment method is added, you will be notified during the checkout process.

Note: Payment must be made in full before your order is processed and shipped.

2. Payment Processing

      • Secure Payment:
        All payments on https://pixelflexhato.net/ are processed through secure payment gateways. We use industry-standard encryption to ensure that your payment information is transmitted securely.

      • Authorization:
        By providing your payment information, you authorize us to charge the specified amount for the total value of your order, including taxes, shipping, and handling fees.

      • Payment Verification:
        For fraud prevention and security purposes, we may perform a payment verification process to confirm your identity and billing details. If your payment cannot be processed or verified, we will notify you and may request additional information.

3. Currency and Pricing

      • Currency:
        All prices on https://pixelflexhato.net/ are listed in U.S. Dollars (USD). Payments will be processed in USD.

      • Taxes:
        Sales tax will be added to your order based on your shipping address, as required by local laws. The applicable sales tax will be calculated during checkout and added to your total payment amount.

      • Promotions and Discounts:
        If you have a valid discount code or promotion, you can enter it at checkout to apply the discount to your order total. Discount codes cannot be applied after the order has been placed.

4. Payment Confirmation

Once your payment is successfully processed, you will receive an Order Confirmation email containing the details of your purchase. This is not an acceptance of your order but a confirmation that we have received your payment.

      • Order Acceptance:
        Your order will be considered accepted only when we send a Shipping Confirmation email. Until that point, we reserve the right to cancel your order for any reason, including pricing errors, stock availability, or suspected fraudulent activity.

      • Payment Failure:
        If there is an issue with your payment (e.g., insufficient funds, incorrect payment details), your order will not be processed, and we will notify you immediately. You can then attempt to resolve the issue and complete the payment.

5. Refunds and Cancellations

      • Refunds:
        If you are eligible for a refund (based on our Return and Refund Policy), the refund will be issued to the original payment method used for the transaction. Please note that it may take several business days for the funds to appear in your account, depending on your bank or payment provider.

      • Order Cancellations:
        If you wish to cancel your order before it has been shipped, please contact us immediately at info@pixelflexhato.net. Once your order has been shipped, it cannot be canceled. You may need to return the item(s) after receipt to receive a refund.

6. Security and Privacy

      • Secure Transactions:
        We use SSL (Secure Sockets Layer) encryption technology to ensure that your payment and personal information is transmitted securely. Our website and payment processors are PCI-DSS compliant, meaning they adhere to the highest standards of payment data security.

      • Privacy:
        Your payment details and personal information are processed and stored according to our Privacy Policy. We will never share your payment information with third parties except for the purpose of completing your transaction.

      • Fraud Prevention:
        To protect against fraud, PixelFlex Hato may use automated tools to screen orders for unusual activity. If your order is flagged for potential fraud, we may request additional verification information, such as a government-issued ID or proof of billing address. If you are unable to provide the required verification, we may cancel your order.

7. International Orders

      • Currency Conversion:
        For international orders, payments will still be processed in U.S. Dollars (USD). If you are paying with a non-U.S. credit card or PayPal account, your payment provider will handle the conversion to your local currency at the current exchange rate.

      • Customs, Duties, and Taxes:
        International customers are responsible for any customs duties, taxes, or import fees that may apply to their order. These charges are not included in the shipping cost and will be assessed by your local customs office upon delivery.

8. Billing Information

When placing an order, you must provide accurate and complete billing information, including your full name, address, phone number, and payment details. Incorrect or incomplete information may result in delays in processing your order. It is your responsibility to ensure that your billing information is up-to-date.

9. Payment Disputes

If you dispute a charge with your bank, credit card company, or payment processor, you must notify us within 30 days of the transaction. We will work with you to resolve any issues, but we ask that you first contact us directly at info@pixelflexhato.net to try to resolve the matter before initiating a chargeback.

10. Customer Support

If you have any questions or issues related to payments, please contact our customer service team for assistance:

PixelFlex Hato
Street: 824 Marilyn Ct,
Springfield, Oregon (OR), 97477
Phone: (541) 747-7442
Email: info@pixelflexhato.net
Website: https://pixelflexhato.net/

By making a purchase on https://pixelflexhato.net/, you agree to the terms outlined in this Payment Policy. Thank you for shopping with PixelFlex Hato! We appreciate your trust and look forward to serving you.