Privacy Policy

Effective Date: December 31, 2024

At PixelFlex Hato, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our website, https://pixelflexhato.net/, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you visit our website or make a purchase:

  • Personal Information: When you place an order, create an account, or contact us, we may collect the following personal information:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (credit/debit card details)
    • Shipping address

  • Non-Personal Information: We also collect non-personal information automatically when you visit our website:

    • IP address
    • Browser type and version
    • Device information
    • Pages visited
    • Time spent on our website
    • Referring website

This non-personal information helps us understand how visitors interact with our website and improve the user experience.

2. How We Use Your Information

We use the personal information you provide in the following ways:

  • Order Processing: To fulfill orders, process payments, and deliver products to you.
  • Customer Support: To respond to inquiries, provide support, and resolve issues.
  • Marketing: To send promotional emails about products, sales, and special offers, if you opt-in for marketing communications. You can unsubscribe at any time.
  • Improvement of Services: To enhance our website, improve customer service, and personalize your shopping experience.
  • Legal Compliance: To comply with legal requirements and protect our rights and the rights of others.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We work with trusted third-party vendors to fulfill orders, process payments, and provide marketing or advertising services. These service providers are obligated to use your information only to perform their tasks and are prohibited from using it for other purposes.
  • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website:

  • Cookies: Small data files stored on your device to track your preferences, shopping cart, and activity on our website.
  • Web Beacons: Small graphic images used to track website traffic and improve user experience.
  • Analytics: We use third-party tools such as Google Analytics to analyze website performance and understand visitor behavior.

You can control cookie preferences through your browser settings. However, disabling cookies may impact the functionality of our website.

5. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect your data:

  • Encryption: All sensitive data, such as payment information, is transmitted securely using SSL (Secure Socket Layer) encryption.
  • Access Control: Access to personal information is restricted to authorized personnel only.
  • Regular Audits: We regularly review our security practices to ensure that your information is protected.

While we use commercially reasonable efforts to protect your information, no system can guarantee 100% security. We recommend that you take appropriate measures to protect your personal information when using the internet.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we have about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain your information for legal reasons).
  • Opt-Out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise any of these rights, please contact us using the contact details below.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. These websites are not governed by this Privacy Policy, and we encourage you to review their privacy policies before providing any personal information. We are not responsible for the privacy practices or content of external websites.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

PixelFlex Hato
Street: 824 Marilyn Ct,
Springfield, Oregon (OR), 97477
Phone: (541) 747-7442
Email: info@pixelflexhato.net
Website: https://pixelflexhato.net/

By using our website, you consent to the terms outlined in this Privacy Policy. Thank you for trusting PixelFlex Hato with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.